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Grand Resort Hotel & Convention Center - Pigeon Forge

3171 Parkway, Pigeon Forge, Tennessee, United States, 37863  show map
 3 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Grand Resort Hotel & Convention Center - Pigeon Forge

Internet
Parking
24-hour services
Babysitting
Swimming pool
Air conditioning
Elevator

Lift

Food/ Drinks

Restaurant

Overview

The 3-star Grand Resort Hotel & Convention Center offers a classic accommodation in 390 rooms. The hotel's historic building set in the heart of Pigeon Forge was completely refurbished in 2007.

A perfect location gives quick access to Ripley's Aquarium, which is 10 km away. The venue is set 10 minutes' walk from Pigeon Forge center.

Grand Resort Hotel & Convention Center offers a great view to its guests.

Mc Ghee Tyson airport is located 45 minutes' drive away from Grand Resort Hotel & Convention Center.

Rooms

The rooms in Grand Resort Hotel & Convention Center come with free wireless internet, television, a microwave, a fridge and a work desk. The property offers views of the Little Pigeon River and the Little River from the rooms.

Eat & Drink

Guests can have breakfast in the restaurant every morning. The small restaurant serves special meals. Located in a business area, Shoney's and Chocolate Monkey serve a wide range of meals.

Relax

The hotel provides an outdoor swimming pool and a picnic area to ensure guests enjoy their stay.

Year renovated:   2007.  Number of rooms:   390.

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Facilities

General

  • Lift

Dining

  • Restaurant

Spa & Leisure

  • Swimming pool

Room features

  • Air conditioning

Media

  • Television
  • Telephone

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

How to reach hotel

hotel Grand Resort Hotel & Convention Center - Pigeon Forge Pigeon Forge location
Show big map »

Hotel Address:

3171 Parkway, Pigeon Forge, Tennessee, United States, 37863

Get directions
Airports
Restaurants
  • The Mafia House (cuisine: Italian)
    0 ft
  • Kinkaku Japanese Steak House (cuisine: Japanese)
    200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2007
  • Number of rooms:
    390

Rooms and availability

Grand Resort Hotel & Convention Center Location

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Local attractions

  • Hillbilly Golf5.8 mi
    340 Parkway, Gatlinburg
  • Sweet Fanny Adams Theatre6.1 mi
    461 Parkway, Gatlinburg
  • Earthquake - The Ride6.2 mi
    653 Parkway
  • Mysterious Mansion6.1 mi
    424 River Rd., Gatlinburg
  • Ripley\'s Believe It or Not!6.2 mi
    800 Parkway

Near the hotel

  • The Old Mill2900 ft
    175 Old Mill Avenue at Traffic Light #7

    Restaurants nearby

    • The Mafia House0 ft

      Address: 1440 Upper Middle Creek Rd
      Phone: 865-365-1615

      71% likes this, based on 142 reviews
      Cuisine: Italian
      Price Range: USD 6 - USD 20

    • Shoney's200 ft

      Address: 3164 Parkway
      Phone: 865-453-1806

      56% likes this, based on 78 reviews
      Cuisine: American

    • Papa John's Pizza200 ft

      Address: 3152 Parkway
      Phone: 865-428-7600

      54% likes this, based on 23 reviews

    • Kinkaku Japanese Steak House200 ft

      Address: 3152 Parkway Suite 1
      Phone: 865 774-7598

      78% likes this, based on 217 reviews
      Cuisine: Japanese

    • Chocolate Monkey200 ft

      Address: 3152 Parkway
      Phone: 1-865-453-0099

      83% likes this, based on 78 reviews

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2007
    • Number of rooms:
      390
    Cities nearby

    Grand Resort Hotel & Convention Center Reviews

    Guest reviews are submitted by our customers after their stay at Grand Resort Hotel & Convention Center

    4.8
    Guest ratingBased on6 reviews

    Guest reviews

    • Family with children
      3.0

      We had reservations at a very nice hotel which got mixed up and they gave our room away during a very busy Fall weekend. Your website directed us to the Grand Resort which was absolutely terrible, the worst that I have ever stayed with. The front desk staff were overwhelmed by about 6 families trying to check in at the same time. Check-in took over an hour even though there were 5 people working the desk. I did not matter that I had reservations from an online booking. While checking in, one angry couple that was already checked-in, came down and complained about being placed into someone else's room. Apparently, they walked in and were greeted with a big surprise. One of the guys at the front desk put a cigarette in his mouth. Everything was manual and traditional keys were still being used. I requested 2 adjacent rooms because I had kids with me, and without notice, they placed us in smoking rooms which wreaked of cigeratte smoke. I went down to complain, but realized that I would have to stand in line again to get it fixed, so I gave up. We would have moved to another hotel if there were any available. The rooms were dirty, the comforters and sheets had cigarette stains and burn holes. My mattress was very uncomfortable by being higher in the middle and each side listing down. The pillows were very flat. My kids were so paranoid about catching something that they slept in their clothes. The bathrooms were the worst, with cigarette burns stained in the tub and also some previous patron's pee stained on the toilet seat. The towels and rags seemed laundered but did not smell fresh and had stains. The toilets were tiny, right out of the sixties. Each bathroom had two tiny packets of shampoo and a little bar of soap. The shower / tub was at least 30 years old and the water temperature would shift suddenly to cold and then scolding hot when a patron in another room would flush their toilet.

    • Family with children
      5.0

      It was Average. See below

      It took 1 1/2 hrs to check in. They said it was a computer problem and some Res. wern't in the computer but mine was in the computer but I had to wait in line until the lost reservations came thru. Then they wouldn 't even offer any kind of discount.

    • Older travelers
      3.2

      We didn't care for hotel at all. We had stayed in the past and it was a decent clean fairly priced hotel. However this time it was not. The carpets are nasty, the comforters had someone's body hair on them. The sheets had a ciggeratte burns in them and on tub, and this was a no smoking room. They charge for coffee and breakfast bar. We ran to Walmart got sheets and blankets, so we wouldn't use theirs, and flip flops so we didn't walk on carpet, and Lysol and cleaned ourselves, only reason we didn't change hotels was we had used our American Express and to have a charge removed for card would of taken half of trip time and limited our spending which was limited to start with. No we would not recommend staying here to no one!!!

    • Group of friends
      4.6

      Location and staff was nice

      Towels are worn out and rough and thin would not dry any, Hotel needs upgrade. Ac did not keep room cool, check in took foreve and very un orginized

    • Older travelers
      4.6

      This must be a pet friendly Hotel because there was fleas in one of the Beds and it was horrifing trying to sleep there.The other Bed was OK but was not very comfortable.I would not stay there again.

    • Older travelers
      5.0

      Staff was friendly

      Did not like the location of the room.Close to a stream and people wd. Come out at night and sit at picnic tables outside our room,drink,smoke,etc.Also several water bugs in the room.The door did not fit good and there was about 1/2 inch clearing on the bottom.

    How to reach hotel

    hotel Grand Resort Hotel & Convention Center - Pigeon Forge Pigeon Forge location
    Show big map »

    Hotel Address:

    3171 Parkway, Pigeon Forge, Tennessee, United States, 37863

    Get directions
    Airports
    Restaurants
    • The Mafia House (cuisine: Italian)
      0 ft
    • Kinkaku Japanese Steak House (cuisine: Japanese)
      200 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2007
    • Number of rooms:
      390