Grand Resort Hotel & Convention Center - Pigeon Forge

3171 Parkway, Pigeon Forge, TN, United States, 37863show map
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Rooms and Guests
2Guests1room
Highlights
5
Guest ratingBased on  6 reviews
Overview

The 3-star Grand Resort Hotel & Convention Center offers a classic accommodation in 390 rooms. The hotel's historic building set in the heart of Pigeon Forge was completely refurbished in 2007.

A perfect location gives quick access to Ripley's Aquarium, which is 10 km away. The venue is set 10 minutes' walk from Pigeon Forge center.

Grand Resort Hotel & Convention Center offers a great view to its guests.

Mc Ghee Tyson airport is located 45 minutes' drive away from Grand Resort Hotel & Convention Center.

Rooms

The rooms in Grand Resort Hotel & Convention Center come with free wireless internet, television, a microwave, a fridge and a work desk. The property offers views of the Little Pigeon River and the Little River from the rooms.

Eat & Drink

Guests can have breakfast in the restaurant every morning. The small restaurant serves special meals. Located in a business area, Shoney's and Chocolate Monkey serve a wide range of meals.

Relax

The hotel provides an outdoor swimming pool and a picnic area to ensure guests enjoy their stay.

Year renovated:   2007.  Number of rooms:   390.

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Facilities
Internet
Parking
24-hour services
Babysitting
Swimming pool
Air conditioning
Elevator

Lift

Food/ Drinks

Restaurant

Dining

  • Restaurant

Spa & Leisure

  • Swimming pool

Room features

  • Air conditioning

Media

  • Television
  • Telephone
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Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Cancellation
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Location
  • Nearby
  • Restaurants
  • City landmarks
Smoky Mountain Candy MakersSmoky Mountain Candy Makers2000 ft
Flyaway Indoor Sky DivingFlyaway Indoor Sky Diving400 ft
Ultra ZoneUltra Zone400 ft
Skyscraper IncSkyscraper Inc1400 ft
Adventure RacewayAdventure Raceway1400 ft
Pigeon Forge Super SpeedwayPigeon Forge Super Speedway1400 ft
Smoky Mountain Slick TrackSmoky Mountain Slick Track2000 ft
Rockin RacewayRockin Raceway2300 ft
LaserportLaserport2700 ft
The Old MillThe Old Mill2900 ft175 Old Mill Avenue at Traffic Light #7
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The Mafia HouseThe Mafia House0 ft1440 Upper Middle Creek Rd
Kinkaku Japanese Steak HouseKinkaku Japanese Steak House200 ft3152 Parkway Suite 1
Shoney'sShoney's200 ft3164 Parkway
Chocolate MonkeyChocolate Monkey200 ft3152 Parkway
Papa John's PizzaPapa John's Pizza200 ft3152 Parkway
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Dinosaur WalkDinosaur Walk4600 ft
TrackTrack5000 ft
Ogle's Water ParkOgle's Water Park1.0 mi
Wild Wheels and WaterbugsWild Wheels and Waterbugs1.1 mi
Bluff Mountain AdventuresBluff Mountain Adventures1.6 mi
Elvis MuseumElvis Museum4300 ft
Pigeon Forge Parks and RecPigeon Forge Parks and Rec1.5 mi
Dixie Stampede Dinner & ShowDixie Stampede Dinner & Show1.2 mi
Country Tonite TheatreCountry Tonite Theatre1.7 mi
Hillbilly GolfHillbilly Golf5.8 mi340 Parkway, Gatlinburg
Mysterious MansionMysterious Mansion6.1 mi424 River Rd., Gatlinburg
Sweet Fanny Adams TheatreSweet Fanny Adams Theatre6.1 mi461 Parkway, Gatlinburg
Ripley\'s Believe It or Not!Ripley\'s Believe It or Not!6.2 mi800 Parkway
Earthquake - The RideEarthquake - The Ride6.2 mi653 Parkway
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Getting around
Airports
Gatlinburg (GKT)4.8 mi
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Reviews
4.8
Guest ratingBased on  6  reviews
  • 3.0
    Guest rating

    We had reservations at a very nice hotel which got mixed up and they gave our room away during a very busy Fall weekend. Your website directed us to the Grand Resort which was absolutely terrible, the worst that I have ever stayed with. The front desk staff were overwhelmed by about 6 families trying to check in at the same time. Check-in took over an hour even though there were 5 people working the desk. I did not matter that I had reservations from an online booking. While checking in, one angry couple that was already checked-in, came down and complained about being placed into someone else's room. Apparently, they walked in and were greeted with a big surprise. One of the guys at the front desk put a cigarette in his mouth. Everything was manual and traditional keys were still being used. I requested 2 adjacent rooms because I had kids with me, and without notice, they placed us in smoking rooms which wreaked of cigeratte smoke. I went down to complain, but realized that I would have to stand in line again to get it fixed, so I gave up. We would have moved to another hotel if there were any available. The rooms were dirty, the comforters and sheets had cigarette stains and burn holes. My mattress was very uncomfortable by being higher in the middle and each side listing down. The pillows were very flat. My kids were so paranoid about catching something that they slept in their clothes. The bathrooms were the worst, with cigarette burns stained in the tub and also some previous patron's pee stained on the toilet seat. The towels and rags seemed laundered but did not smell fresh and had stains. The toilets were tiny, right out of the sixties. Each bathroom had two tiny packets of shampoo and a little bar of soap. The shower / tub was at least 30 years old and the water temperature would shift suddenly to cold and then scolding hot when a patron in another room would flush their toilet.

  • 5.0
    Guest rating

    It was Average. See below

    It took 1 1/2 hrs to check in. They said it was a computer problem and some Res. wern't in the computer but mine was in the computer but I had to wait in line until the lost reservations came thru. Then they wouldn 't even offer any kind of discount.

  • 3.2
    Guest rating

    We didn't care for hotel at all. We had stayed in the past and it was a decent clean fairly priced hotel. However this time it was not. The carpets are nasty, the comforters had someone's body hair on them. The sheets had a ciggeratte burns in them and on tub, and this was a no smoking room. They charge for coffee and breakfast bar. We ran to Walmart got sheets and blankets, so we wouldn't use theirs, and flip flops so we didn't walk on carpet, and Lysol and cleaned ourselves, only reason we didn't change hotels was we had used our American Express and to have a charge removed for card would of taken half of trip time and limited our spending which was limited to start with. No we would not recommend staying here to no one!!!

  • 4.6
    Guest rating

    Location and staff was nice

    Towels are worn out and rough and thin would not dry any, Hotel needs upgrade. Ac did not keep room cool, check in took foreve and very un orginized

  • 4.6
    Guest rating

    This must be a pet friendly Hotel because there was fleas in one of the Beds and it was horrifing trying to sleep there.The other Bed was OK but was not very comfortable.I would not stay there again.

  • 5.0
    Guest rating

    Staff was friendly

    Did not like the location of the room.Close to a stream and people wd. Come out at night and sit at picnic tables outside our room,drink,smoke,etc.Also several water bugs in the room.The door did not fit good and there was about 1/2 inch clearing on the bottom.

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Highlights
5
Guest ratingBased on  6 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Cancellation
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Getting around
Airports
Gatlinburg (GKT)4.8 mi
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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